Services & Refunds

Handle refund requests, track refund statuses, manage customer service inquiries, view warranties, and submit service repair forms with Flowbite Blade block components.

Default Refunds Overview

from
Order ID:
#FWB127364372
Date:
24.12.2023
Reason:
Product damaged
Status:
Ongoing
Order ID:
#FWB139485607
Date:
15.11.2023
Reason:
Wrong item received
Status:
Completed
Order ID:
#FWB148273645
Date:
02.10.2023
Reason:
Changed mind
Status:
Denied

Blade code

<x-fwb.blocks.ecommerce.refunds-overview />

Custom Refunds Overview

Return Requests

from
Order ID:
#FWB127364372
Date:
24.12.2023
Reason:
Product damaged
Status:
Ongoing
Order ID:
#FWB139485607
Date:
15.11.2023
Reason:
Wrong item received
Status:
Completed
Order ID:
#FWB148273645
Date:
02.10.2023
Reason:
Changed mind
Status:
Denied

Blade code

<x-fwb.blocks.ecommerce.refunds-overview title="Return Requests" />

Default Refund Status

  1. 02 February 2024

    Your request has been registered

    Please pack the product and accessories received in the original packaging. The courier will contact you to pick up the package from the specified address.

  2. Pick up product from the address

    Estimated time 2 February 2024 - 5 February 2024.

  3. Product check

    We will carefully check the product and inform you as soon as possible if you are eligible for a refund.

  4. Refund the amount

    We will return the amount depending on the option chosen.

Back to your account

Blade code

<x-fwb.blocks.ecommerce.refund-status />

Custom Refund Status

Return status for request (#RET-20240215)

  1. 02 February 2024

    Your request has been registered

    Please pack the product and accessories received in the original packaging. The courier will contact you to pick up the package from the specified address.

  2. Pick up product from the address

    Estimated time 2 February 2024 - 5 February 2024.

  3. Product check

    We will carefully check the product and inform you as soon as possible if you are eligible for a refund.

  4. Refund the amount

    We will return the amount depending on the option chosen.

Back to your account

Blade code

<x-fwb.blocks.ecommerce.refund-status
    title="Return status for request"
    refundId="#RET-20240215"
/>

Default Customer Service

5.0

It's a great product. I've been using it for a while now and it works perfectly. I would recommend it to anyone.

Jese Leos - November 28, 2023

4.0

Decent product overall. Some minor issues with the build quality, but nothing deal-breaking. Customer support was very helpful.

Bonnie Green - November 18, 2023

Blade code

<x-fwb.blocks.ecommerce.customer-service />

Custom Customer Service

Product Q&A (42)

Find answers from other customers or ask your own question.

5.0

It's a great product. I've been using it for a while now and it works perfectly. I would recommend it to anyone.

Jese Leos - November 28, 2023

4.0

Decent product overall. Some minor issues with the build quality, but nothing deal-breaking. Customer support was very helpful.

Bonnie Green - November 18, 2023

Blade code

<x-fwb.blocks.ecommerce.customer-service
    title="Product Q&A"
    description="Find answers from other customers or ask your own question."
    :count="42"
/>

Default Warranties

from
Order ID:
#FWB127364372
Date:
11.12.2023
Duration:
24 months
Status:
Active
Order ID:
#FWB125467980
Date:
05.01.2023
Duration:
12 months
Status:
Expired

Blade code

<x-fwb.blocks.ecommerce.warranties />

Custom Warranties

Extended Warranties

View and manage your product warranty coverage.

from
Order ID:
#FWB127364372
Date:
11.12.2023
Duration:
24 months
Status:
Active
Order ID:
#FWB125467980
Date:
05.01.2023
Duration:
12 months
Status:
Expired

Blade code

<x-fwb.blocks.ecommerce.warranties
    title="Extended Warranties"
    description="View and manage your product warranty coverage."
/>

Default Service Repair Form

  1. My products

  2. Defect reason

  3. Select date

  4. Confirmation

1. Select the product you want to repair:

Blade code

<x-fwb.blocks.ecommerce.service-repair-form />

Custom Service Repair Form

Request a repair

  1. My products

  2. Defect reason

  3. Select date

  4. Confirmation

1. Select the product you want to repair:

Blade code

<x-fwb.blocks.ecommerce.service-repair-form
    title="Request a repair"
    action="/submit-repair"
/>

Component Properties

Refunds Overview x-fwb.blocks.ecommerce.refunds-overview

PropTypeDefaultDescription
title string My refunds Section heading for the refunds list.
filters slot - Named slot to replace the default filter controls and "Add return request" button.
pagination slot - Named slot for pagination controls below the refund list.
slot slot - Default slot to replace the refund items list.

Refund Status x-fwb.blocks.ecommerce.refund-status

PropTypeDefaultDescription
title string Status for your refund request Page heading for the refund status.
refundId string '' Refund request ID displayed next to the title.
product slot - Named slot to replace the default product card.
actions slot - Named slot to replace the default "Back to your account" and "Cancel the refund" buttons.
slot slot - Default slot to replace the refund progress timeline.

Customer Service x-fwb.blocks.ecommerce.customer-service

PropTypeDefaultDescription
title string Questions Section heading for the Q&A area.
description string '' Optional description text shown next to the title.
count ?int null Number of questions displayed in parentheses after the title.
search slot - Named slot to replace the default search form and "Ask a question" button.
actions slot - Named slot to replace the default "View more questions" button.
slot slot - Default slot to replace the Q&A items list.

Warranties x-fwb.blocks.ecommerce.warranties

PropTypeDefaultDescription
title string My warranties Section heading for the warranties list.
description string '' Optional description text displayed alongside the title.
filters slot - Named slot to replace the default warranty status and length filter dropdowns.
pagination slot - Named slot for pagination controls below the warranty list.
slot slot - Default slot to replace the warranty items list.

Service Repair Form x-fwb.blocks.ecommerce.service-repair-form

PropTypeDefaultDescription
title string Service reparation form Page heading for the repair form.
action string # Form action URL for the repair submission.
breadcrumb slot - Named slot to replace the default breadcrumb navigation.
steps slot - Named slot to replace the default progress steps indicator.
alert slot - Named slot to replace the default informational alert box.
slot slot - Default slot to replace the product selection list and action buttons.